Make your next move count.
Trade old tech for cash.

Instant quote. Free shipping. Paid by e-Transfer or PayPal.

Trusted by 2,500+ Canadians

★★★★★

Get paid by

e-TransferPayPal

We buy from

Selling, simplified

Find the device you want to turn into cash.

Quick links:

Trade-in powered by SwapDesk

How it works

From old tech to cash in 3 easy steps

Example quote

Your device

DeviceGalaxy S23

ConditionGood

Offer$410.00

Accept offer

Get an Instant Quote

Pick your device and condition. Your offer shows up right away, before you ship anything.

PREPAID LABEL

PrintSendDone

Canada Post prepaid label

Ship It Free

Print your free, tracked shipping label and drop the box off. We take it from there.

Interac e-Transferto: you · 9:41 AM

Cellify sent you money

$410.00CAD

Deposit your money

Get Paid Fast

No listings, no lowballers, no meetups. We inspect your device and send your money. Done.

Why sellers pick Cellify and keep coming back

★

Top-Rated Service

Real people, real answers, every step of the way.

CERTIFIED
DATA WIPE

Data Security

Every device is wiped to industry standards.

We Pay Fast!

Payment sent within 2 business days.

e-TransferPayPal

Your Choice of Payout

Interac e-Transfer or PayPal. Your call.

Better Offers

We work to beat carrier trade-in prices.

14days

Price Lock

Your quote holds for two full weeks.

Testimonials

What happy sellers sound like

★★★★★

Super smooth from start to finish. I got way more for my old iPhone than the store offered me, and they kept me updated the whole time. I'd use Cellify again for sure.

MayaToronto, ON

★★★★★

Fast and easy. They confirmed my offer the day my Galaxy arrived and the e-Transfer hit my account right after. Beat my carrier's trade-in by a lot.

DanielCalgary, AB

★★★★★

Really simple process:
- Answered a few questions about my iPad
- Got my price right away
- Printed the free label and shipped it
- Got texts when it arrived
- Paid the exact amount quoted

SofiaMontréal, QC

★★★★★

Sold three old phones out of my junk drawer in one order. Easiest money I've made all year.

AishaOttawa, ON

Sample reviews for layout. Swap in verified customer reviews before launch.

FAQ

Everything you need to know

Still have a question? Just reach out.

Visit Support

How does selling my device to Cellify work?

Pick your device, answer a few questions about its condition, and accept your offer. We email you a free shipping label. Once your device arrives and checks out, we pay you.

What kinds of devices do you buy?

Phones, tablets, laptops, desktops, smartwatches, game consoles, graphics cards, cameras, audio gear, drones, VR headsets and monitors. Don't see yours? Ask for a custom quote.

How long does my quote last?

14 days from when you accept it. Ship inside that window and your price is locked.

Is shipping actually free?

Yes. We email you a prepaid, tracked Canada Post label. Need a box? Ask for a free shipping kit at checkout.

How and when do I get paid?

Choose Interac e-Transfer or PayPal. We send payment within 2 business days after your device passes inspection.

Should I wipe my data before shipping?

Please sign out of iCloud or Google and turn off Find My. We still run a certified data wipe on every device we receive.

Got Old Tech Collecting Dust? Turn It Into Cash Today

Support

Every answer you need, in one place.

Guides for shipping, unlocking and wiping your device. Still stuck? Get in touch.

Search the Help Center

Selling Shipping Unlocking Data wipe Condition grading Payment

Selling Your Device

How does selling to Cellify work?

Pick your device, storage, carrier and condition to see your offer.
Accept the offer. It's locked for 14 days.
Print the free shipping label we email you and send your device.
We inspect it, usually the day it arrives, and send your payment.

What devices do you buy?

Phones, tablets, laptops, desktops, smartwatches, game consoles, graphics cards, cameras, audio gear, drones, VR headsets and monitors. Don't see your model? Use Get a custom quote and we'll price it by hand within one business day.

How do I know if my device qualifies?

If it's in our catalog, we'll buy it in any condition, including cracked or not powering on. It must not be reported lost or stolen, and it must be removed from your iCloud, Google or Samsung account (see Unlocking).

Do you accept devices from outside Canada?

Right now we only ship labels to Canadian addresses. Devices bought abroad are fine as long as you're shipping from Canada.

Is there a limit to how many devices I can sell?

No limit. Selling 5 or more at once? Use Sell in Bulk for volume pricing and a dedicated rep.

Shipping Guide

How do I pack my device?

Power the device off.
Remove your SIM card, memory card and case.
Wrap it in bubble wrap or a soft cloth.
Put it in a sturdy box with padding on all sides so it can't move when shaken.
Tape the box shut and stick the label flat on top. Cover any old labels or barcodes.

Don't send chargers, cables or boxes unless your quote asked for them. We can't return accessories.

Where do I drop it off?

Any Canada Post location or post office counter. Ask for a receipt. Your tracking number is also in your order email.

I don't have a box. Can you send one?

Yes. Tick "Mail me a free shipping box" at checkout and we'll mail a padded kit with the label already on it. It usually arrives in 3 to 5 business days.

Is my shipment insured?

Yes, every prepaid label is tracked and insured up to your offer amount. Keep your drop-off receipt until you're paid.

My battery is swollen. Can I still ship it?

No. Swollen lithium batteries can't go through the mail. Contact us and we'll help you find a safe option.

Unlocking & Account Removal

Why do I need to remove my account?

iCloud, Google and Samsung accounts lock the device to you, even after a reset. We can't wipe, test or resell a locked device, so your payment is held until the lock is removed.

iPhone, iPad and Mac: turn off Find My and sign out of iCloud

Open Settings and tap your name at the top.
Tap Find My › Find My iPhone (or iPad) and turn it off. Enter your Apple ID password.
Go back and tap Sign Out at the bottom of the page.
On a Mac: System Settings › your name › Sign Out.

Already shipped it? Sign in at icloud.com/find, pick the device and choose Remove This Device.

Apple Watch: remove Activation Lock

On your iPhone, open the Watch app › All Watches › tap the info button next to your watch › Unpair Apple Watch. This removes Activation Lock automatically.

Android: remove your Google account

Open Settings › Passwords & accounts (or Accounts).
Tap your Google account › Remove account.
Repeat for every Google account on the phone.

Do this before a factory reset. Resetting first leaves Google's Factory Reset Protection turned on.

Samsung: remove your Samsung account

Open Settings › Accounts and backup › Manage accounts › tap your Samsung account › Remove account. Then remove your Google account the same way.

Is my phone carrier-locked? How do I unlock it?

Phones sold in Canada since December 2017 must be sold unlocked, and older ones can be unlocked for free on request. Call your carrier (Rogers, Bell, TELUS, Freedom and others) and ask for an unlock. Unlocked phones get a better offer, but you can still sell a locked one by choosing your carrier in the quote.

Data Wipe & Factory Reset

iPhone and iPad

Back up first. Then Settings › General › Transfer or Reset iPhone › Erase All Content and Settings.

Android (Pixel, Samsung and others)

Remove your accounts first (see above). Pixel: Settings › System › Reset options › Erase all data. Samsung: Settings › General management › Reset › Factory data reset.

Mac and Windows laptops

Mac: System Settings › General › Transfer or Reset › Erase All Content and Settings. Windows: Settings › System › Recovery › Reset this PC › Remove everything.

Game consoles

PS5: Settings › System › System Software › Reset Options › Reset Your Console. Xbox: Settings › System › Console info › Reset console › Reset and remove everything. Switch: System Settings › System › Formatting Options › Initialize Console.

What if I forget to wipe it?

We run a certified data wipe on every device we receive, whether you reset it or not. Your photos and files are never viewed or kept.

Condition Grading

Like newNo scratches or scuffs, even up close. Everything works. Battery health 80% or higher.

GoodLight wear you have to look for. No cracks. Everything works.

FairVisible scratches, scuffs or small dents. No cracks. Everything works.

Cracked or brokenCracked glass, dead pixels, won't power on, or any feature that doesn't work.

What happens if my grade is different after inspection?

We email a revised offer with photos showing why. Accept it and get paid, or decline and we ship your device back free.

Payment

How can I get paid?

Interac e-Transfer or PayPal. You pick at checkout and can change it any time before your device is inspected.

When will I get paid?

Within 2 business days after your device passes inspection. e-Transfer and PayPal usually land the same day we send them.

How does the 5% bonus work?

It's added automatically to every offer while the promotion runs: 5% extra, up to $25 per device and $100 per order.

Still need help?

Our team answers 7 days a week.

Call+1 (800) 000-0000

Text+1 (800) 000-0001

Emailhello@gocellify.com

Recycling

Recycle your old tech for free.

Broken, ancient or just gathering dust. Send it to us and we make sure it's reused, refurbished or responsibly recycled. Free shipping, free data wipe.

Recycle for free

An old iPhone in a drawer of tape and odds and ends

Why recycle

There's treasure in your junk drawer.

Old phones and laptops hold gold, copper, cobalt and rare earth metals. We pull out every part that still works, pass on devices that can live again, and send the rest to certified recyclers so nothing ends up in a landfill.

How it works

Free, easy recycling in 3 steps

Start recycling

1Ship it to us for free

Fill out the short form below and we email you a prepaid Canada Post label. Pack your devices in any sturdy box and drop it at a post office.

2We sort it

Every device is wiped first. Then we check what still works. Working devices get refurbished, good parts get reused, and the rest is separated for recycling.

3Your tech lives on

Refurbished devices go to new owners, parts keep other devices running, and raw materials go to certified Canadian recyclers to be made into something new.

62 million tonnesof e-waste was produced worldwide in 2022.

22.3%of it was documented as properly collected and recycled.

82 million tonnesa year is expected by 2030 if nothing changes.

US$62 billionin recoverable materials went unaccounted for.

Source: Global E-waste Monitor 2024, UNITAR and ITU. Figures are worldwide, for 2022.

Free recycling

Get your free shipping label

Tell us what you're sending. We'll email a prepaid label within one business day.

Any brand, any condition
Data wiped before anything else
No cost, ever

FAQ

Recycling, answered

Which devices can be recycled?

Phones, tablets, laptops, desktops, smartwatches, consoles, cameras, headphones, chargers and cables. Any brand and any condition, even if it doesn't turn on.

What happens to my personal data?

Every device is wiped to a certified standard before it is sorted. Still, we recommend signing out of iCloud or Google and doing a factory reset first. Our data wipe guide shows how.

How do I pack it for shipping?

Any sturdy box works. Wrap each device in paper or bubble wrap, fill gaps so nothing moves, and tape the label on top. Remove loose batteries that are swollen and drop those at a local battery recycling point instead.

Where do the devices go?

Working devices are refurbished and resold. Usable parts are harvested for repairs. Everything else goes to certified Canadian e-waste recyclers.

Could I get paid instead?

Maybe. If your device still works, get an instant quote first. If it has value we'll pay you for it, and if not you can still recycle it for free.

Want to see if it's worth cash first?

Answer a few questions and get an instant offer in under 2 minutes. If it's worth something, we pay you by Interac e-Transfer or PayPal.

Sustainability

Let's keep tech circular.

The greenest phone is the one that already exists. Sell it, upgrade it or recycle it, but don't let it sit in a drawer.

Trade in, trade up or recycle

A circular option for every device.

Trade-in

Sell your old devices for cash. Get an instant offer in minutes.

Trade-up

Put the value of your old device toward your next one.

Learn more

Recycle

Recycle any phone, tablet or laptop for free, in any condition.

Learn more

Quiz

Trade in, trade up or recycle?

Four quick questions. We'll point you to the best option.

By the numbers

Why it matters

E-waste is the fastest-growing waste stream on the planet. Most of it is never recycled.

62M

tonnes of e-waste in 2022

That's about 7.8 kg for every person on Earth, and it's growing fast.

22.3%

properly recycled

The rest was landfilled, burned or handled informally, losing valuable metals.

of rare earth demand

Only about 1% of demand for rare earth elements is met by e-waste recycling.

Source: Global E-waste Monitor 2024, UNITAR and ITU. Figures are worldwide, for 2022.

Explore other options

Trade-upSell the old, save on the newDiscover Trade-up RecycleFree, any conditionDiscover Recycle

FAQ

Questions people ask

Should I trade in or recycle my device?

If it turns on and works, trade it in. Even older or scratched devices often have value. If it's broken beyond repair or very old, recycle it for free. Not sure? Take the quiz above or get an instant quote.

What devices can I trade in?

Phones, tablets, laptops, desktops, smartwatches, consoles, cameras, audio gear, drones, VR headsets and monitors. See the full list in Support.

Can I recycle my device instead?

Yes. Recycling is free for any device in any condition. Request a free label on the Recycle page.

Trade-up

Trade up. Pay less for your next device.

Sell us the phone you have now and put the cash toward the one you want. Lock in your offer today, keep using your old device until the new one arrives.

How it works

An older iPhone next to a newer iPhone on a wooden table

How it works

Upgrade in 3 steps

Lock in your offer

Get an instant quote for your current device. Your price is held for 14 days.

Get your new device

Buy your next phone wherever you like. Keep using the old one while you switch over.

Send the old one, get paid

Ship it free with our prepaid label. We pay you by Interac e-Transfer or PayPal.

Why trade up with Cellify

More money toward your upgrade

14 days to switch

Your offer is locked while you set up the new phone and move your data.

Often beats store credit

Compare our offer with your carrier's trade-in before you decide.

Wiped and secure

Every device is wiped to a certified standard before it moves on.

Find out what your phone is worth.

It takes under 2 minutes, and there's no obligation.

My Account

Two-factor authentication

Add a second step when you sign in. You'll enter a code from one of the options you turn on.

Text message (SMS)Get a code by text. Phone number required Authenticator appUse an app like Google Authenticator or 1Password. Security keyUse a hardware key or passkey on your device.

For buyers

Become a Cellify buyer. Get devices sent your way.

Join the Cellify buyer network and get a steady flow of used phones, tablets and laptops from sellers near you. You choose what you take.

Apply now See how it works

BUYER PORTALOrdersReview and manage orders sent to you.

Order #4182Active

iPhone 16 ProGood256 GB

$765

MacBook Air 13"Like new512 GB

$640

Grade looks different?

Order #4179Active

Example only. Sample prices.

Why join

Why buy with Cellify

Steady supply near youGet matched with sellers in your area. Filter by category, condition and distance.

Priced for your marginOur offers are fair to sellers and leave room for you to refurbish and resell.

Simple to startApply online and start taking orders once approved. Fees: placeholder, to be confirmed.

Apply now

For stores and physical locations

We send customers to your location. Offer local pickup too and we will route those orders to you.

1
Apply onlineTell us about your store and the devices you want to buy.
2
Add your store detailsAddress, hours and the areas you serve.
3
Go liveOnce approved, orders start coming in.

Apply now

How an in-store order works

01Order notificationGet the details of every scheduled drop-off.

02Inspect the deviceCheck the device when the seller arrives.

03Pay the sellerPay the agreed price. Cellify commission: placeholder.

No store? No problem.

Pick up devices from sellers near you, inspect them and pay on the spot.

1
Apply onlineYou must be of legal age, in Canada, and able to travel for pickups.
2
Verify your identityUpload your ID and add your payout details.
3
Start taking ordersOnce approved, accept the pickups that suit you.

Apply now

How a pickup order works

01Order notificationGet alerts for orders that match your filters.

02AcceptInterested? Accept the order to claim it.

03ConfirmationWe confirm the order and share the pickup details.

04Pick it upMeet the seller at the agreed place and time.

05InspectCheck condition, storage, lock status and the screen.

06Pay the sellerPay the agreed price. Commission: placeholder.

Popular trade-in items

What sellers trade in most. Sample prices.

Buyer network, answered

Need more help? Visit the Help Center.

Does it cost anything to join?

Applying is free. Fees and commission are placeholders until confirmed: we will publish the exact commission per completed order before launch.

How do I apply?

Fill in the application below. We review every one and reply by email.

Can I choose which orders I take?

Yes. You pick the categories, conditions and area you want. You only see orders that match.

How do I get orders?

Store buyers get customers sent to their location. Pickup buyers get orders near them to accept or skip.

What can I buy through Cellify?

Phones, tablets, laptops, smartwatches, game consoles and more, in every condition from like new to broken.

What happens after I accept an order?

You meet the seller or receive them at your store, inspect the device, then pay the seller the agreed price.

Are there other fees?

Placeholder: fee details are not confirmed yet. We will list every fee here before launch.

Can't find what you need? We're here to help.

Visit the Help Center

Ready to become a buyer?

Apply now

← Buyer network

Become a buyer

Apply to the Cellify buyer network.

Tell us how you buy and where you are. We'll review your application and get you set up to receive used devices from sellers near you.

Free to apply
Choose your area, device types and conditions
Fees on completed orders: placeholder, to be confirmed

First nameEnter your first name.

Last nameEnter your last name.

Business emailEnter a valid email.

Phone numberEnter a phone number.

Company nameEnter your company name.

Business website (optional)

Which describes how you buy?Pickup buyer: I collect devices from sellers at their home or officeStore buyer: I run a store where sellers can drop off devicesShipping buyer: I have a store or facility that can receive devices by Canada PostOther: tell us more belowChoose at least one.

Are you…A solo buyer or a single storeA company with several buyers or locationsOther: tell us more belowChoose at least one.

Tell us more about your business

Affiliate Program

Earn money sending trade-ins our way.

Share Cellify with your audience or customers. Every completed trade-in from your link earns you a commission, paid by e-Transfer or PayPal.

Apply now How it works

AFFILIATE DASHBOARDYour linkShare it anywhere.

gocellify.com/?ref=yourname

Clicks—

Trade-ins—

Earned—

Example only.

How it works

01ApplyTell us about you and where you will share Cellify.

02Share your linkPost it in videos, blogs, newsletters or at your store counter.

03Get paidEarn on every completed trade-in. Paid by e-Transfer or PayPal.

What you earn

A commission on every completed trade-in from your link. Commission rate: placeholder, to be confirmed.

Apply now

Who it's for

CreatorsTech reviewers, YouTubers, TikTokers and streamers.

Bloggers and newslettersDeal sites, money-saving blogs and tech newsletters.

Stores and businessesRepair shops, phone stores and offices with old devices.

Tracking and payouts

01Your own link and codeEvery referral is tied to you.

02See your resultsTrack clicks, trade-ins and earnings in your dashboard.

03Paid your wayInterac e-Transfer or PayPal. Schedule and minimum: placeholder.

Affiliate program, answered

How much do I earn?

Placeholder: the commission rate is not set yet. We will publish it here before launch.

Who can join?

Creators, bloggers, repair shops, phone stores, community groups and anyone with an audience that upgrades their tech.

How do you track my referrals?

You get a personal link and code. When someone uses it and completes a trade-in, it counts toward your earnings.

How and when do I get paid?

By Interac e-Transfer or PayPal. Payout schedule and minimum: placeholder, to be confirmed.

Is this the same as the referral program?

No. The referral program is for customers who share a link with friends. The affiliate program is for partners who send trade-ins regularly.

Does it cost anything to join?

No. Applying is free.

Ready to start earning?

Apply now

← Affiliate Program

Become an affiliate

Apply to the Cellify Affiliate Program.

Tell us who you are and where you will share Cellify. We review every application and reply by email.

Free to join
Your own link and code
Paid by e-Transfer or PayPal
Commission rate: placeholder, to be confirmed

Talk to a real person.

Questions about a quote, a shipment or a payment? Send us a message and our Canadian team will get back to you.

Help CenterMost answers are here, any time.Search articles EmailFor anything, with your order number.hello@gocellify.com CallTalk to our team.+1 (800) 000-0000 TextQuick questions by SMS.+1 (800) 000-0001

Quick answers

The Cellify Blog

Guides for selling, wiping and recycling your tech

Straight answers for Canadians. Get more for old devices, keep your data safe, keep tech out of landfill.

Ready to see what your device is worth?

Get a price in under a minute. Free shipping, paid by Interac e-Transfer or PayPal.

Our Mission

Good tech deserves a second life.

Most old phones end up in a drawer, then a landfill. We started Cellify to make selling them fair, fast and easy, so they get used again instead.

Fair payouts

Clear prices up front, a 14-day price lock, and no surprise fees. If an offer changes after inspection, we show you exactly why.

Less e-waste

Every device we buy is refurbished and resold, or its parts are recovered by certified recyclers. Nothing goes in the trash.

Trust you can see

Tracked shipping, status updates at every step, and a certified data wipe on every device. Your data is never viewed or kept.

Proud partner of SwapDesk. Our quote and trade-in tools are powered by SwapDesk.

"Your old phone still has value. Our job is to get it to someone who'll use it, and get you paid fairly for it."

The Cellify team

Why we started

Selling a used phone shouldn't mean lowball offers, sketchy meetups or a store credit you didn't want. We're a Canadian team that's spent years in phone repair and retail, and we saw the same thing every day: people sitting on devices worth hundreds of dollars because selling them felt like a hassle.

So we built the simple version. Get a real price in under a minute, ship it free, and get paid in days. Every device we buy gets a second owner, and you get paid for helping that happen.

Read our guides

The problem

Why old tech matters for the planet

Every new phone costs mined metals, energy and emissions. Every old phone in a drawer or a landfill wastes them.

62M tonnes

A growing mountain of e-waste

The world threw out 62 million tonnes of electronics in 2022. Only 22.3% was documented as properly recycled.

Global E-waste Monitor 2024

Toxic

Pollution in soil, water and air

Dumped or burned electronics release lead, mercury and other hazardous substances that harm people, especially children, near dump sites.

World Health Organization

Mining for what we throw away

Only about 1% of demand for rare earth elements is met by e-waste recycling. The rest is mined, while US$62 billion of recoverable materials were left unrecovered in 2022.

Global E-waste Monitor 2024

~80%

Most of a phone's carbon is spent making it

For a typical smartphone, around 80% of its lifetime carbon footprint comes from manufacturing, before it's ever switched on.

Apple Product Environmental Reports

The fix

The greenest phone is the one that already exists.

Keeping a phone in use for just one more year cuts the need to make a new one. Across the EU alone, adding one year to the life of every smartphone would save about 2.1 million tonnes of CO2 a year by 2030, like taking a million cars off the road.

Source: European Environmental Bureau, Coolproducts, 2019

Reuse firstWorking devices get wiped, checked and passed to a new owner.
Repair and harvestGood parts keep other phones running instead of new ones being made.
Recycle the rest, properlyCertified recyclers recover metals so they don't have to be mined again.

Do your part in 2 minutes

Recycle for free Take the quiz

Legal

Privacy Policy

Last updated: November 14, 2026

Draft for legal reviewThis policy is a draft. It must be reviewed by a qualified Canadian lawyer before launch. Highlighted text marks details we still need to confirm.

The short version

We collect what we need to buy your device and pay you: your name, contact details, address, payout email and device details.
We use it to give you a quote, ship or receive your device, inspect it and pay you.
We do not sell your personal information.
We wipe the data on every device we receive.
You can ask to see, fix or delete your information at any time.

1. Who we are

Cellify (gocellify.com) buys used phones and other electronics from people in Canada. The site is operated by [LEGAL ENTITY NAME] ("Cellify", "we", "us"), 2810 Matheson Blvd E, Floor 6, Mississauga, ON [POSTAL CODE].

Our trade-in platform is powered by SwapDesk. We follow Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and, for people in Quebec, the Act respecting the protection of personal information in the private sector as updated by Law 25.

2. What we collect

Information you give us

Contact details: name, email and phone number.
Address: your mailing address, so we can send a prepaid shipping label or arrange your sale.
Payout details: the email you want your Interac e-Transfer sent to[and PayPal email, if PayPal is offered].
Device details: the make, model, storage, condition and other answers you give when you get a quote.
Messages: what you send us by contact form, email, live chat or WhatsApp.
Account details: if you create an account, your email address. If you sign in with Google or Apple, we receive your name and email from them.

Information we collect automatically

Ad click details: if you arrive from an ad, we store the ad click ID (gclid, gbraid or wbraid), campaign tags (UTM values), the page you landed on and the referring site. We attach these to your quote so we can measure which ads work. See our Cookie Policy.
Technical details: [CONFIRM: e.g. IP address, browser type, pages viewed, if any analytics tool is used].

Information on your device

When you send us a device, it may still hold your photos, messages, accounts or other files. We do not look at this data or use it. See Data on your device.

3. How we use it

To give you a quote and hold that price for 14 days.
To send you a shipping label or arrange a store drop-off.
To match your device to your order, inspect it and confirm your final offer.
To pay you.
To answer your questions and send you updates about your order.
To prevent fraud and check that devices are not lost or stolen.
To measure and improve our ads and website.
To send you marketing emails, only if you agree (see Marketing emails).
To meet our legal duties, such as tax and record-keeping rules.

We only use your information for the reasons above, or for a new reason if we ask you first or the law allows it.

We do not sell your personal information. We share it only with service providers who help us run Cellify, and only what they need:

SwapDesk, the platform that powers our quotes and orders.
Shipping carriers, to deliver your prepaid label and package.
Payment providers, to send your Interac e-Transfer[or PayPal payment].
Google, for ads measurement (ad click IDs) and, if you choose it, Google sign-in.
Apple, if you choose Sign in with Apple.
Chat providers: our live chat provider [NAME OF LIVE CHAT PROVIDER] and WhatsApp, if you message us there.
Email provider [NAME], to send order and marketing emails.
Hosting [CONFIRM HOSTING PROVIDER].

We may also share information with police or regulators when the law requires it, for example when a device is reported stolen. If our business is sold or merged, your information may move to the new owner under the same protections.

Information stored outside Canada

Some of our service providers may store or process information outside Canada, including in the United States. When that happens, the information is subject to the laws of that country. [CONFIRM WHICH PROVIDERS AND COUNTRIES]

By giving us your information to get a quote or sell a device, you agree that we can use it as this policy describes. You can withdraw your consent at any time by contacting us. If you do, we may not be able to complete your sale.

6. How long we keep it

We keep your information only as long as we need it for the reasons above, or as long as the law requires. [INSERT RETENTION PERIODS, e.g. order and payment records: X years; quotes that were never completed: X months]. Ad click details stored in your browser expire after 90 days.

7. How we protect it

We use reasonable physical, technical and administrative safeguards to protect your information, such as encrypted connections (HTTPS) and limited staff access. No system is perfectly secure. If a breach creates a real risk of significant harm, we will tell you and the Privacy Commissioner of Canada (and the Commission d'accès à l'information for Quebec residents), as the law requires.

8. Your rights

You can ask us to:

See the personal information we hold about you.
Correct information that is wrong.
Delete your information, unless we must keep it by law.
Stop sending you marketing emails.
Withdraw your consent.

Quebec residents also have the right to have their information moved to another organization in a common format (data portability), and to be told when a decision about them is made only by automated processing.

To make a request, contact our Privacy Officer (below). We will reply within 30 days. If you are not happy with our answer, you can complain to the Office of the Privacy Commissioner of Canada or, in Quebec, the Commission d'accès à l'information.

9. Data on your device

Please back up and erase your device, and sign out of iCloud, Google and other accounts, before you send it. Every device we receive is data-wiped during inspection. We do not access, copy or keep the personal files on your device. [CONFIRM WIPE METHOD/STANDARD]

10. Marketing emails

We follow Canada's Anti-Spam Legislation (CASL). We only send marketing emails if you say yes, for example by ticking a box. Order emails, like your quote, label and payment notice, are not marketing and are sent as part of your sale. Every marketing email has an unsubscribe link, and we act on it within 10 business days.

11. Children

Cellify is not meant for children. You must be [18 / the age of majority in your province] or older to sell to us. We do not knowingly collect information from children.

12. Changes to this policy

We may update this policy. We will change the "Last updated" date at the top, and tell you by email or on the site if the change is significant.

13. Contact our Privacy Officer

Privacy Officer: [NAME OR TITLE]

Email: [PRIVACY EMAIL, e.g. privacy@gocellify.com]

Mail: [LEGAL ENTITY NAME], 2810 Matheson Blvd E, Floor 6, Mississauga, ON [POSTAL CODE]

Legal

Terms of Service

Last updated: November 14, 2026

Draft for legal reviewThese terms are a draft. They must be reviewed by a qualified Canadian lawyer before launch. Highlighted text marks details we still need to confirm.

The short version

You get a quote, send us your device by mail or drop it off, we inspect it and pay you.
Your quote is locked for 14 days.
If your device is not as you described, we send you a new offer.
You must own the device, and it must not be lost or stolen.
We wipe all data, but please back up and erase your device first.

1. About these terms

These terms are an agreement between you and [LEGAL ENTITY NAME] ("Cellify", "we", "us"). They apply when you use gocellify.com or sell us a device. Our trade-in service is powered by SwapDesk. By getting a quote or sending a device, you agree to these terms and our Privacy Policy.

2. Who can sell

To sell to us you must:

Live in Canada.
Be [18 / the age of majority in your province] or older.
Own the device, or have the owner's permission to sell it.
Give us true and complete information.

3. Quotes

Your quote is based on the answers you give about your device. It is locked for 14 days. If we receive your device after 14 days, we may price it at our current rate. A quote is an offer to buy, and the sale is only final once we inspect your device and you are paid.

4. Sending your device

You can sell by mail-in or by dropping off at a store.

Mail-in: we send you a prepaid shipping label. Pack your device safely. [CONFIRM: who is responsible for loss or damage in transit, and any insurance]
Store drop-off: [CONFIRM DROP-OFF LOCATIONS, HOURS AND WHEN OWNERSHIP PASSES]

Only send the device. Remove SIM cards, memory cards, cases and accessories unless your quote includes them. [CONFIRM: what happens to items sent by mistake]

5. Inspection and revised offers

We inspect every device we receive. If it matches your description, we pay your quote. If it does not, for example if the condition, storage, model or lock status is different, we will send you a revised offer. You can then:

Accept the revised offer, and we pay you, or
Decline it, and we return your device [CONFIRM: free of charge? within how many days must you reply? what happens if you do not reply?].

6. Payment

We pay by Interac e-Transfer to the email you give us[, or PayPal, if offered]. Please check your payout email is correct. We are not responsible for payments sent to an email address you gave us by mistake. [CONFIRM PAYMENT TIMING AFTER INSPECTION]

All prices are in Canadian dollars.

7. Your data on the device

Before you send your device, please back it up, erase it, and turn off Find My iPhone, Google account lock and any other activation lock. We wipe the data on every device we receive. We are not responsible for any data, files or accounts left on a device you send us. A device that is still locked to an account may receive a revised offer.

8. Lost, stolen or financed devices

You promise that the device is not lost, stolen or blacklisted. If a device is reported lost or stolen, we may hold it, refuse payment, and share details with police. If you still owe money on the device, tell us during your quote. A device that is blocked by a carrier may receive a revised offer. [CONFIRM: process if a device is blacklisted after payment]

9. Accounts

You can sign in with an emailed code, Google or Apple. Keep access to your email and sign-in accounts secure. You are responsible for activity on your Cellify account.

10. Using the site

Do not misuse the site. That includes trying to break it, scraping it, or using it for fraud. The Cellify name, logo and site content belong to us. Product names and logos of other companies belong to their owners and are used only to identify devices.

11. Limits on our liability

We provide the site "as is". To the extent the law allows, we are not liable for indirect or consequential losses, and our total liability for any sale is limited to the amount of your quote. Nothing in these terms limits rights you have under consumer protection laws in your province. [LAWYER TO REVIEW FOR QUEBEC CONSUMER PROTECTION ACT AND OTHER PROVINCES]

12. Governing law

These terms are governed by the laws of [PROVINCE, e.g. Ontario] and the federal laws of Canada that apply there. [DISPUTE RESOLUTION AND COURT LOCATION TO BE CONFIRMED BY LAWYER]

13. Changes to these terms

We may update these terms. The version in place when you got your quote applies to that sale. We will change the "Last updated" date at the top when we do.

14. Contact

[LEGAL ENTITY NAME]

2810 Matheson Blvd E, Floor 6, Mississauga, ON [POSTAL CODE]

Email: [SUPPORT EMAIL] · or use our contact page

Legal

Cookie Policy

Last updated: November 14, 2026

Draft for legal reviewThis policy is a draft. It must be reviewed by a qualified Canadian lawyer before launch, and the table below must be checked against the live site. Highlighted text marks details we still need to confirm.

1. What cookies and local storage are

Cookies are small text files a website saves in your browser. Local storage works the same way but stays on your device and is not sent with every page request. We use both to keep the site working and to measure our ads. This policy explains what we use and how you can control it. It is part of our Privacy Policy.

2. What we use

Name	Type	Purpose	How long
Sign-in session	Essential, local storage	Keeps you signed in to your Cellify account.	Until you sign out
cellify_ad_click	Advertising, local storage	Stores the Google Ads click ID (gclid, gbraid, wbraid), UTM tags, landing page and referring site, so we can link your quote to the ad you clicked.	90 days
Live chat	Functional, third party	Runs the live chat window. Set by [LIVE CHAT PROVIDER].	[CONFIRM]
Google / Apple sign-in	Essential, third party	Set by Google or Apple only if you choose to sign in with them.	Set by provider
Analytics	Analytics	[CONFIRM: any analytics tool, e.g. Google Analytics, and its cookies]	[CONFIRM]

3. Ads measurement

We advertise on Google. When you click one of our ads, Google adds a click ID to the link. We save that ID with your quote, so we can see which ads lead to real sales and stop paying for ones that don't. We do not use it to identify you on other websites.

4. Third-party services

Our live chat, WhatsApp link, and Google and Apple sign-in are run by other companies. They may set their own cookies under their own privacy policies. The WhatsApp button opens WhatsApp, run by Meta, only when you click it.

5. Your choices

You can block or delete cookies and local storage in your browser settings. Clearing site data removes everything we store.
If you block essential storage, sign-in and your quote may not work.
You can control Google ad personalization at adssettings.google.com.
[CONFIRM: cookie consent banner. Under Quebec Law 25, tracking that can identify or profile a person must be off by default until the user opts in.]

6. Contact

Questions about this policy? Contact our Privacy Officer at [PRIVACY EMAIL].

Legal

Accessibility Statement

Last updated: November 14, 2026

Draft for legal reviewThis statement is a draft. It must be reviewed by a qualified Canadian lawyer before launch, and the site should be tested against WCAG 2.1 AA. Highlighted text marks details we still need to confirm.

1. Our commitment

Everyone should be able to sell their device to Cellify, including people with disabilities. We are working to make gocellify.com easy to use for everyone, and we welcome feedback on how to do better.

2. Standards we follow

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. This is the standard required by Ontario's Accessibility for Ontarians with Disabilities Act (AODA) and its Integrated Accessibility Standards.

3. What we are doing

Use clear headings, labels and plain language.
Make the site work with a keyboard and screen readers.
Give images text descriptions.
Use strong colour contrast and text that can be resized.
Build pages that work on phones, tablets and computers.
Test new features for accessibility before we release them. [CONFIRM TESTING PROCESS]

4. Known limitations

Some parts of the site may not fully meet the standard yet. [LIST ANY KNOWN ISSUES AFTER AN AUDIT, e.g. third-party live chat window] Third-party tools, like live chat and WhatsApp, are run by other companies and we cannot fully control their accessibility.

5. Other ways to sell

If any part of the site is hard to use, contact us and we will help you get a quote and complete your sale another way, such as by email or phone. You can also drop off your device at a store. We can provide this statement and our policies in another format on request.

6. Feedback

Tell us about any barrier you find. We aim to reply within [X business days].

Email: [ACCESSIBILITY EMAIL]

Phone: [PHONE]

Mail: [LEGAL ENTITY NAME], 2810 Matheson Blvd E, Floor 6, Mississauga, ON [POSTAL CODE]

Or use our contact page.

[LAWYER TO CONFIRM: AODA filing, policy and multi-year plan duties depend on the number of employees in Ontario]

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